PRIVACY POLICY

INFORMATION WE COLLECT

Genesis Property Management Services LLC (“Genesis,” “we,” “us”) collects information you provide directly to us, including your name, email address, phone number, and any messages you send through our contact form. We may also collect property-related information necessary to provide our management services.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver property management services
• Send relevant communications about our services
• Comply with legal obligations
• Improve our services and website experience

SMS & TEXT MESSAGING

Genesis Property Management may send text messages (SMS) to tenants, prospective tenants, and service providers for property management purposes, including maintenance updates, payment confirmations, lease-related notices, scheduling coordination, and property listing information.

You may receive text messages from us if you text our business number, submit our website contact form with SMS consent, or provide your phone number in the course of a property management relationship. Message frequency varies based on your interaction with us. Standard message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. You may also contact us at info@realestategenesis.com or (305) 306-0297 to opt out.

We do not share your phone number with third parties for marketing purposes. Phone numbers collected for text messaging are used solely for the property management communications described above.

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

DATA SECURITY

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

COOKIES & ANALYTICS

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use Vercel Analytics to understand how visitors interact with our site. This data is aggregated and anonymous.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@realestategenesis.com.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Genesis Property Management Services LLC
Email: info@realestategenesis.com
Phone: (305) 306-0297